Privacy policy

We collect and use only the information needed to answer inquiries, prepare designs, complete purchases, prevent fraud and deliver orders.

Information we collect

This may include contact and delivery details, order selections, submitted wording, artwork, messages, device information and basic website activity. Payment card details are handled by the payment provider and are not stored by Creative Oasis.

How information is used

Information supports quotes, proofs, production, customer service, checkout, pickup, shipping, fraud prevention and legal recordkeeping. Creative Oasis does not sell customer information.

Service providers and cookies

WooCommerce, the payment provider, email services and shipping providers receive only the information needed for their roles. Essential cookies operate the cart; enabled analytics or advertising tools such as Meta and Pinterest may use cookies subject to consent and browser settings.

Retention and questions

Order and accounting records are retained as required for business and legal purposes. Request access, correction or deletion where applicable by emailing info@creativeoasis.ca.